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Privacy Policy

Last Updated: 28th July 2026

At Vameya, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.vameya.in, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

 


 

Information We Collect

To provide you with the best shopping experience, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through trusted payment partners)

  • Order history

  • Device information, browser type, IP address, and cookies

  • Customer support communications

 


 

How We Use Your Information

Your information helps us:

  • Process and deliver your orders

  • Provide customer support

  • Process returns and exchanges

  • Improve our website and shopping experience

  • Send order updates and important service notifications

  • Recommend products you may like

  • Prevent fraud and maintain website security

  • Comply with legal obligations

 


 

Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyse website traffic

  • Improve website performance

  • Personalise your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

 


 

Sharing Your Information

We never sell your personal information.

However, we may share your information with trusted third-party service providers who help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment gateways

  • Shipping and logistics partners

  • Marketing and analytics providers

  • Customer support tools

These partners only receive the information necessary to perform their services and are required to protect your data.

 


 

Data Security

We use industry-standard security measures to protect your personal information.

While no online platform can guarantee absolute security, we continuously work to safeguard your information against unauthorised access, misuse, or disclosure.

 


 

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new collections, exclusive offers, and special events.

You can unsubscribe at any time using the link provided in our emails.

 


 

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your personal data

To exercise any of these rights, please contact us at care@vameya.in.

 


 

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their respective privacy policies before sharing any information.

 


 

Children's Privacy

Vameya does not knowingly collect personal information from children under the applicable legal age. If you believe a child has provided personal information, please contact us so we can remove it promptly.

 


 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be published on this page with the revised "Last Updated" date.

 


 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: Connect.vameya@gmail.com

Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

We will do our best to respond within one business day.