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Shipping & Delivery Policy

At Vameya, we're committed to delivering your order quickly, safely, and with care. Please read our shipping policy below to understand how we process and deliver your purchases.



1. Shipping Locations

Domestic Shipping

We currently deliver across most locations in India.

International Shipping

At this time, we do not offer international shipping.

 



2. Order Processing

All orders are processed within 1–2 business days after successful order confirmation.

Orders are processed from Monday to Saturday, excluding Sundays and public holidays.

Once your order has been dispatched, you'll receive a confirmation via Email and/or WhatsApp with your tracking details.




3. Delivery Timeline

We offer a single standard shipping option across India.

Standard Delivery:
Estimated delivery within 2–7 business days, depending on your location.

Please note that delivery timelines are estimates and may vary due to factors beyond our control, including courier operations or regional accessibility.




4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on your delivery location and order value.

Any applicable Cash on Delivery (COD) convenience charges will also be displayed before payment.

Please note that shipping charges and COD fees are service charges and are non-refundable, even if an order is returned or cancelled after dispatch.




5. Order Tracking

As soon as your order is shipped, we'll send you a tracking link via Email and/or WhatsApp.

You can use this link to track your shipment in real time until it reaches your doorstep.




6. Delivery Address

Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.

Vameya cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.




7. Delivery Delays

While we make every effort to deliver your order on time, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • Natural disasters

  • Courier network disruptions

  • Government restrictions

If your order is delayed, our support team will keep you informed with the latest updates whenever possible.




8. Damaged, Missing, or Lost Orders

If your package arrives damaged, appears tampered with, or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date.

Email: Connect.vameya@gmail.com

After reviewing the issue with our logistics partner, we'll arrange a suitable resolution, which may include a replacement or refund, depending on the circumstances.




9. Failed Delivery Attempts

Our courier partners typically make multiple delivery attempts.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us.

In such cases, additional shipping charges may apply for re-dispatching the order.




10. Need Assistance?

If you have any questions regarding your shipment or delivery, our customer support team is happy to help.

Email: Connect.vameya@gmail.com

Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

We're committed to ensuring your Vameya shopping experience is smooth from checkout to delivery.